Last updated: September 16, 2026
SwiftNest stands behind the First Mission Guarantee: you get 7 days free to try the app without being charged anything. If you decide to stay and get charged for the first time, you have 7 more days from that date to request a full refund if you don’t feel your home is more under control — 14 days total from the moment you start, no questions asked. These are always the same windows shown on the plans page and the paywall before you pay.
Payment is processed by Hotmart, so the refund is also handled there — we don’t process it manually ourselves. Sign in to your Hotmart account (with the email you used to buy), find your SwiftNest purchase, and request the refund from there. Hotmart resolves it directly with you, with no need to wait on us. Hotmart also offers its own 7-day right of withdrawal on any purchase, on top of our guarantee — it never replaces it.
Want to cancel before your next charge? Inside the app, go to Profile → "My plan and subscription" to see the steps and a direct link to Hotmart’s portal. Cancelling is just as easy as subscribing — your access stays active until the end of your paid period.
If you have questions about how to do this, or something doesn’t add up with your purchase, write to us at swiftnestapp@gmail.com and we’ll help.